Shipping Information
Your order is sent discreetly and with free shipping (orders outside EU is charged with 5€). The delivery time is normally two working days.
What does "discreet" mean?
Neither the sender address or packaging reveals that you have purchased condoms. There is also no disclosure on your statement if you paid with your VISA/MasterCard.
Your order is shipped the same day. This applies to orders made before 1600 hours, working days.
Missing orders
Even though it is very rare, orders sometimes get lost or destroyed during transport. If this happens to you, and you want a new order, this is the claim form you should use. Please observe, for future orders, that tracking is possible if you choose this when checking out.
Claim form must be sent:
- No earlier than two weeks after expected delivery.
- Within six weeks after the expected delivery.
Order TermsWhen ordering time and your computer's IP address is logged. Fake orders affecting other individuals are reported to the police (harassment). Placed orders are binding.
Payment TermsAt Condom King orders are paid with credit card (we support VISA/Mastercard). Credit card info is never stored and all transactions are made through a secure line.
We have a generous return policy on all products for 14 days. Does not apply on bulk/loose condoms and opened packages. If you wish to return a purshase, send it back to:
Bonnevier Healthcare AB
To: Condom King
Krossgatan 30b
SE-16250 Vällingby
Any costs for the order, in addition to the product cost, are non-refundable.
Replacements
We reserve the right to send substitutes in the event that the customer ordered an item that is backordered. Product availability is found on the product pages. You are advised not to order goods that are out of stock if you do not accept substitutes. Of course, you may return them free of charge if you are not satisfied.
Prices
All price quotations include VAT.
Disclaimers
We reserve the right to informatic such as price, outgoing articles, backorders, product details and postal delivery delays.
Personal info
We do not share any personal info you give us with a third part. All information is stored on our own servers. Credit card info is never stored and all transactions are made through a secure line.
Any questions or concerns? Do not hesitate to contact us! | 
